error og:description

#207904
  • Resolved Bigredes

    4 years, 6 months ago

    Rank Math free

    Hello, I have been using the plugins for several months in different places and I think it is a great contribution!
    On my main site, update the theme and export and import the Rank Math settings for the new layout. An error began to appear in the description og: description when I tried to share on social networks or whatsapp. Then, I reestablished all the configuration thinking that it was some drag of the previous configuration of the site, I configured everything again, both in the Title and Tag options and also in the configuration in the main page of bigredes.com and I continue with the problem that the description of this url is incorrect.
    When I shared another url like a blog post, it correctly posts the og: description.
    I can’t find where it takes the visual composer information from since I have everything correctly configured.

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    depurador facebookç
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Viewing 3 replies - 1 through 3 (of 3 total)
  • Prabhat

    4 years, 6 months ago

    Rank Math agency

    Hello,

    Thanks for contacting us and we regret the inconvenience caused.

    I checked your homepage’s source and I found that there are duplicate og tags. Please have a look at this screenshot for a quick reference: https://i.rankmath.com/naPYB6

    The second set of og tags in the above screenshot are causing the issues that you’re facing and these tags are not generated by Rank Math.

    I can’t find where it takes the visual composer information from since I have everything correctly configured.

    If you’ll look closely at the above screenshot, you’ll find that the description shown in Facebook is picked from the second set of og tags.

    Please follow this troubleshooting guide to see which plugin/theme is generating the duplicate tags: https://rankmath.com/kb/check-plugin-conflicts/

    Once you find that plugin, disable its og tags & SEO related features to fix the issue.

    Please let us know how that goes.

    Thank you.

    Bigredes

    4 years, 6 months ago

    Rank Math free

    I followed the steps correctly and found the plugin that was adding a description.
    The plugin in question is NOvaShare, and in the configuration section it had the open Graph option enabled.
    Fixed issue. Thank you for doing such an excellent job.

    Best regards

    Prabhat

    4 years, 6 months ago

    Rank Math agency

    Hello,

    We are super happy that we could address your concern. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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