Error message

#231436
Viewing 3 replies - 1 through 3 (of 3 total)
  • Patrick Dormischian

    3 years, 5 months ago

    Rank Math free

    I renamed the plugins folder and was able to get back to my dashboard. I uninstalled Rank Math and then installed it again. Once I activate it I get the same error again.

    Patrick Dormischian

    3 years, 5 months ago

    Rank Math free

    I have also tried your repair plugin and get this message:

    The Repair Action Scheduler could not run because the repair database schema is obsolete.
    No actions performed.
    The Repair Action Scheduler plugin has been automatically deactivated.

    Prabhat

    3 years, 5 months ago

    Rank Math agency

    Hello,

    Thank you for contacting us and we regret the inconvenience caused.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    3 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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