error log

#191279
  • Resolved Nancy at VOW for Change

    4 years, 7 months ago

    Rank Math free

    Hi,

    My site has been having issues for iPhone users, it shows a white screen then an error. I’ve been trying to figure out which plugin is causing it.

    I saw some errors in the RankMath plugin but am not sure how to read what they mean. Please see below in Sensitive Data, and let me know if there’s a way for me to fix them.

Viewing 1 replies (of 1 total)
  • Cris

    4 years, 7 months ago

    Rank Math business

    Hello,

    Thank you for bringing this to our attention and apologies for the inconvenience caused.

    It appears that one of the recent errors is showing a theme conflict.

    To confirm if it’s a bug or if it just a theme/plugin conflict, we would like you to perform a quick conflict check on your website using the instructions provided on the support link below:

    https://rankmath.com/kb/check-plugin-conflicts/

    Looking forward to assisting you.

    Cheers,

    RankBot

    4 years, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘error log’ is closed to new replies.