Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Checking your website’s robots.txt file, it does show a line of incorrect syntax.
To fix it you can do so in our plugin settings. Please navigate to Rank Math > General Settings > Edit robots.txt and remove only this part <!-- html is corrupted -->.
If you can’t change the robots.txt there, you’ll have to go to your website’s root directory via FTP or your Cpanel’s File Manager and locate the actual robots.txt file and do the edits there.
Let us know how that goes. Looking forward to helping you.
i have been changed the seo plugin to other one and problem fixed , the problem when i use the rank math
Hello,
We can see that Rank Math is active on your site and the incorrect syntax is still present in your robots.txt file.
Please note that switching back and forth between SEO plugins can cause conflicts or issues with your website’s SEO, as different plugins may handle things differently.
We can fix this on your site, please edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
Make sure you take a complete backup of your website before sharing the information with us.
If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/
We appreciate your cooperation and patience.
Thank you for choosing Rank Math.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
