Error in my google analytics

#988151
  • Resolved Kore bindu

    7 months ago

    Rank Math free

    When I reconnect with google and tested showing as in red signal

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    7 months ago

    Hello, we’re sorry to hear that you’re experiencing issues with your Google Analytics connection in Rank Math. It seems that there might be a glitch preventing Rank Math from fetching your data.

    To troubleshoot this issue, please follow these steps:

    1. Test Connections: Go to Rank Math SEO → General Settings → Analytics and click on the Test Connections option. A red signal indicates a problem with the connection.
      Test connections

    2. Reconnect Your Google Account: If you see a red signal, try reconnecting your Google account. You can do this by clicking the Reconnect button in the same Analytics settings area.
      Reconnect Rank Math with Google account

    3. Check Google Account Permissions: If the issue persists, navigate to your Google Account permissions and remove the Rank Math app from the list of third-party apps with account access. After removing it, reconnect Rank Math again as described above.
      Remove Rank Math app from Google account

    4. Allow All Permissions: When reconnecting, ensure that you allow all necessary permissions for Rank Math to function properly.
      Accept permissions

    If you continue to see a red signal after following these steps, please reply to this ticket and include your site URL so that a human agent can assist you further. Thank you for raising this concern, and we hope to resolve it for you soon!

    Sources:
    Resolving Rank Math Analytics Related Issues » Rank Math
    Resolving Rank Math Analytics Related Issues » Rank Math

    Rakibuzzaman Siam

    7 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please follow this guide to remove the Rank Math App from your Google account: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token

    After that, please reconnect your Google account from WP Dashboard > Rank Math > General Settings > Analytics with all the required permissions and see if that works for you.

    Also, please make sure that you are not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).

    Let us know how it goes. Looking forward to helping you.

    RankBot

    6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Error in my google analytics’ is closed to new replies.