Error in import from Yoast

#91151
  • Resolved Ruud

    3 years, 11 months ago

    Rank Math pro

    Hi!

    I’m using RankMath on a few sites and the import from Yoast was flawless, however not on this site.

    It runs Yoast (premium) and the import states:

    [20:11:38] Import started…
    [20:11:38] Importing settings from Yoast SEO
    [20:11:39] error
    [20:11:39] Importing postmeta from Yoast SEO
    [20:11:40] error
    [20:11:40] Importing termmeta from Yoast SEO
    [20:11:41] error
    [20:11:41] Importing usermeta from Yoast SEO
    [20:11:41] error
    [20:11:41] Importing redirections from Yoast SEO
    [20:11:42] error
    [20:11:42] Importing blocks from Yoast SEO
    [20:11:43] error
    [20:11:43] Importing locations from Yoast SEO
    [20:11:44] error
    [20:11:44] Deactivating Yoast SEO
    [20:11:44] error
    [20:11:44] Import finished. Click on the button below to continue the Setup Wizard.

    There’s also a console error AFTER the import fails: /wp-admin/admin-ajax.php:1 Failed to load resource: the server responded with a status of 400 ()

    Can you see what the problem is? I already tried deactivating all plugins and run the import again.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    3 years, 11 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
    That seems to be an issue with contacting the server. Could you please confirm your database is reachable and that there isn’t a plugin or security setup blocking Rank math API.

    If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Remco Janssen

    3 years, 11 months ago

    Rank Math pro

    Finally resolved, thanks!

    Jitendraa

    3 years, 11 months ago

    Rank Math pro

    Hello,

    We are glad you got that working.

    If you need anything else in future, feel free to ask.

    Thank you for using Rank Math.

    RankBot

    3 years, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Error in import from Yoast’ is closed to new replies.