error in dashboard

#380904
  • Resolved Protech Uzb
    Rank Math free

    hello
    I had an error on the dashboard, I reported this problem to you and you sent the instructions, I tried it but nothing helped. help solve this problem this problem interferes with other plugins

Viewing 6 replies - 1 through 6 (of 6 total)
  • hello
    I had an error on the dashboard, I reported this problem to you and you sent the instructions, I tried it but nothing helped. help solve this problem this problem interferes with other plugins

    this error
    Warning: Illegal string offset ‘title’ in /var/www/u1412271/data/www/paragraf.uz/wp-content/plugins/seo-by-rank-math-pro/includes/modules/schema/class-admin.php on line 296

    Warning: Illegal string offset ‘id’ in /var/www/u1412271/data/www/paragraf.uz/wp-content/plugins/seo-by-rank-math-pro/includes/modules/schema/class-admin.php on line 297

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    It seems like you purchased the plugin with some other email address.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account?

    Meanwhile, please ensure that you’re using the latest version of the Rank Math plugins.

    Looking forward to helping you.

    Thank you.

    hello
    what kind of receipt?

    Hello,

    You can share a screenshot of the transaction receipt upon purchasing the Rank Math PRO or the email address you have used to purchase so we can locate your account.

    Sensitive Data Section

    It is completely secure, and only our support staff has access to that section.

    Looking forward to helping you.

    Thank you.

    hello
    My subscription to the pro version has ended. and now I think to buy or not because I think if this error does not go away, then this will be a minus for me.
    this error did not disappear even when I was able to subscribe to a pro

    Nigel
    Rank Math business

    Hello,

    We understand your frustration. However we cannot guarantee the compatibility of an unlicensed installation. You will need to renew your subscription before we can help you with the error as a simple update to the latest version of Rank Math PRO might solve the issue.

    Please let us know if you have questions. We are here to help.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘error in dashboard’ is closed to new replies.