Error détected in WordPress

#440576
  • Resolved Alain CHAZOT

    3 years, 3 months ago

    Rank Math free

    Hi,

    I have a message from wordpress :

    Détails de l’erreur
    ======================
    Une erreur de type E_ERROR a été causée dans la ligne 242 du fichier /home/aogy6114/seo.ac-web.fr/wp-content/plugins/seo-by-rank-math-pro/includes/modules/analytics/class-analytics.php. Message d’erreur : Uncaught Error: Call to undefined method RankMath\Helper::choices_countries_3() in /home/aogy6114/seo.ac-web.fr/wp-content/plugins/seo-by-rank-math-pro/includes/modules/analytics/class-analytics.php:242
    Stack trace:
    #0 /home/aogy6114/seo.ac-web.fr/wp-includes/class-wp-hook.php(307): RankMathPro\Analytics\Analytics->add_country_dropdown3(”)
    #1 /home/aogy6114/seo.ac-web.fr/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(”, Array)
    #2 /home/aogy6114/seo.ac-web.fr/wp-includes/plugin.php(476): WP_Hook->do_action(Array)
    #3 /home/aogy6114/seo.ac-web.fr/wp-content/plugins/seo-by-rank-math/includes/admin/wizard/views/search-console-ui.php(98): do_action(‘rank_math/analy…’)
    #4 /home/aogy6114/seo.ac-web.fr/wp-content/plugins/seo-by-rank-math/includes/class-cmb2.php(119): include(‘/home/aogy6114/…’)
    #5 /home/aogy6114/seo.ac-web.fr/wp-content/plugins/seo-by-rank-math/vendor/cmb2/cmb2/includes/CMB2_Base.php(315): RankMath\CMB2::render_raw(Array, Object(CMB2_Field), NULL)
    #6 /home/aogy6114/seo.ac-web.fr/wp-c

    It seems there’s an error in rank_math code.

    How to fix it, please ?

    Thanks a lot

    Alain

Viewing 3 replies - 1 through 3 (of 3 total)
  • Jeremy

    3 years, 3 months ago

    Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    Please ensure that you are using the latest version of Rank Math plugin. If not yet, please do update them. You may refer to our changelog page here: https://rankmath.com/changelog/

    If the issue persists, please try reinstalling the Rank Math plugin and see if the issue is resolved. You won’t lose any existing settings data as the settings are saved in the database.

    Let us know how that goes. Looking forward to helping you.

    Alain CHAZOT

    3 years, 3 months ago

    Rank Math free

    Hi,

    I have reinstalled your plugin.

    When I only use free version, non bug. It works.

    But when I use my version PRO (Version 3.0.13), there’s this bug and it doesn’t work.

    What could I do to use my PRO version ?

    Thanks a lot !

    Alain

    Anas

    3 years, 3 months ago

    Rank Math business

    Hello,

    You have opened this ticket with a Free Rank Math account.

    Can you please share the email you used to purchase the PRO subscription?

    Also, the latest version of the PRO plugin is 3.0.19. Please update the PRO plugin to the latest version and see if the issue gets resolved.

    We look forward to helping you.

    RankBot

    3 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Error détected in WordPress’ is closed to new replies.