Error Codes

#67640
  • Resolved David Best
    Rank Math free

    When I go in and delete some tags that are piling up when I click the delete button I get this error code on my screen for every tag deleted. If 10 tags deleted I get 10 of this error message.

    Notice: Undefined index: taxonomy in /home/dtbcinci/public_html/wp-content/plugins/seo-by-rank-math/includes/admin/metabox/class-taxonomy-screen.php on line 116

    Then at the bottom of the error messages is these 2 messages:

    Warning: Cannot modify header information – headers already sent by (output started at /home/dtbcinci/public_html/wp-content/plugins/seo-by-rank-math/includes/admin/metabox/class-taxonomy-screen.php:116) in /home/dtbcinci/public_html/wp-includes/pluggable.php on line 1281

    Warning: Cannot modify header information – headers already sent by (output started at /home/dtbcinci/public_html/wp-content/plugins/seo-by-rank-math/includes/admin/metabox/class-taxonomy-screen.php:116) in /home/dtbcinci/public_html/wp-includes/pluggable.php on line 1284

    I have gone through the setting a dozen times and I cannot find what it wants me to fix.

    Can you please tell me what I need to change as I am worried that this error may crash my site sooner or later.

    Thanks in advance,

    David

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    Thank you for contacting Rank Math today.

    This is likely due to caching on your site. Could you please deactivate caching on your site temporarily and check if the issue still persists. Let us know how this goes.

    Looking forward to helping you. Thank you.

    ​​​​​​

    I have disabled cache and it still shows the same error codes.

    Alberto
    Rank Math business

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    It is still showing the error code.

    • This reply was modified 4 years, 4 months ago by David Best.
    Alberto
    Rank Math business

    Hello,

    You had the debug option in WordPress enabled and that is why you saw those messages. They are not errors nor even something to worry about, just normal log messages used when debugging plugins (and PHP in general). Usually, it is turned off but for some reason you had it enabled, so I just disabled and you shouldn’t have the issue anymore.

    Looking forward to help you.

    Alberto,

    Thank you very much and I feel like a goof that I did not think of debug as causing the problem.

    David

    Alberto
    Rank Math business

    Hello,

    Don’t worry, it is normal to happen and that is why we are here, to help you to find the issues, even if they are simple.

    Also, we are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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