-
Good afternoon! I have a problem and the plugin does not work after going through the plugin setup procedure. After installation, the inscription appears: We have discovered new types of records (post, page, attachment, wysijap, portfolio). Check the settings under Headers and metadata. When you try to go to the section-gives an error: Sorry, you are not allowed to view this page. What should I do? Nothing appears after installing the plugin inside pages or posts.
-
Hi there,
Thanks for getting back to us.
Please open a new ticket and edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead, you can use any of your email addresses to create a temp account:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘Error after plugin installation’ is closed to new replies.