ERROR: A value for the logo field is required

#89459
  • Resolved Nur Islam
    Rank Math pro

    I am getting this on structured data testing. The latest version(10.0.48.2) is installed.
    I have checked the other tickets with the same issue, where this gets resolved with the latest update. But for mine, it is not working.

    And I don’t want to opt for the beta.

    Will this be fixed on any coming updates, or is there already a fix for this issue?

    Thanks.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hello,

    Thank you for getting in touch with us.

    Please add a logo for your website at WordPress Dashboard > Rank Math > Titles & Meta > Local SEO.

    Then, clear your cache and run the Schema test again.

    If that doesn’t work, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    I checked the URL you shared with Google Rich results test tool but I can’t replicate the issue. Please check the screenshot I have added in the sensitive section and let us know.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hi Michael,
    Can you please check the URL once on Google Structured data testing tool(not on rich results). Because I am getting the error on there.

    And it is causing structured data error for the AMP pages also. I have contacted the AMP developer for the issue, they also told me about the problem is on Structured Data.
    Can you please check this thread once: https://wordpress.org/support/topic/missing-or-invalid-structured-data-item-8/#post-13492294

    Thanks & regards,
    Nur Islam

    Hi,
    The logo is already there under Local SEO.

    Thanks.

    Sajid Khan
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Please try this:
    
Go toΒ RankMath Settings > Titles and Metas > Local SEO. Change Person or Company to match the correct values.

    Looking forward to helping you. Thank you.

    Hi,
    Thank you. The issue got resolved.
    Actually, the last Rank Math update caused the error. Now it is working fine.

    Sajid Khan
    Rank Math business

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

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