Error 404?

#873892
  • Resolved Anime PerTutti
    Rank Math free

    Hi, I have enabled 404 monitor via rankmath on a test site, I haven’t done any configuration yet and the 404 monitor shows this: wp-content/plugins/seo-by-rank-math/vendor/cmb2/cmb2/images/ico-delete.png

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  • Hello, we’re sorry to hear that you’re facing an issue with the 404 monitor. The error you’re seeing indicates that the specific image file ico-delete.png cannot be found at the specified path. This can happen for several reasons, such as the file being deleted, moved, or never existing in that location.

    To address this, you can check the following:

    1. Verify the File Path: Ensure that the file path is correct and that the file actually exists in the specified directory.
    2. Check for Plugin Conflicts: Sometimes, other plugins may interfere with file paths. Try disabling other plugins temporarily to see if the issue persists.
    3. Clear Cache: If you have any caching plugins enabled, clear the cache to ensure you’re seeing the most up-to-date version of your site.

    If you need further assistance or if this issue continues, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further. Thank you for raising this concern!

    Sources:
    How to Monitor 404 Errors with Rank Math SEO Plugin

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please note that we only report the 404s and unfortunately, we do not have information on how or why they are generated. You can get further insight into them by enabling the advanced monitor: https://rankmath.com/kb/monitor-404-errors/#advanced-404-monitor

    That will give you more information like referrer and user-agent. You can use that information to track down the source or find out if it is just bots generating those errors.

    You can fix these errors by redirecting them to a related page on your website:
    https://rankmath.com/kb/fix-404-errors/

    Or you can exclude the URLs from WordPress Dashboard > Rank Math > General Settings > 404 Monitor: https://rankmath.com/kb/general-settings/#exclude-paths

    Hope that helps and please don’t hesitate to let us know if you have any other questions.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

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The ticket ‘Error 404?’ is closed to new replies.