Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
I’ve checked the link, and it is currently getting too many redirects error which was added in Rank Math. Please disable the redirect to fix the issue.
If you wanted to enforce the trailing slash en/, you may need to get in touch with your web host for the custom redirect as that will need to be added in your .htaccess file.
I hope that helps.
Thank you.
I should have solved trouble of too many redirects. Your tool 404 monitor say that there is a trouble with oldfreegame.com/en. What i should do? I’ve copied this link and it creates a trouble.
Hello,
I’ve checked your homepage, and the version without a trailing slash is already redirecting. However, the link in the image you have shared is getting a redirect loop error.
In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for that information.
I’ve logged into your site and enabled Rank Math redirection debugger settings. Upon doing so, I’ve deactivated the redirection set for that link since it’s faulty as your site’s already redirecting the URLs without a trailing slash at the end.
Please check and let us know if there are still issues with your links.
I hope that helps.
Thank you.
What should I do with the 404 errors I reported to you? Did you fix them? How do I find them on my CWP?
Hello,
Please note that we only report the 404s. We do not have information on how or why they are generated. You can get further insight into them by enabling the advanced monitor at WordPress Dashboard > Rank Math > General Settings > 404 Monitor:
https://rankmath.com/kb/monitor-404-errors/#advanced-404-monitor
That will give you more information like referrer and user-agent. You can use that information to track down the source or find out if it is just bots generating those errors.
You can also fix these errors by redirecting them to a related page on your website:
https://rankmath.com/kb/fix-404-errors/
Or, you can add them to the exclusion list at WordPress Dashboard > Rank Math > General Settings > 404 Monitor > Exclude Paths
I hope that helps.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
How I solve redirects from home page? I continue to fail with your tool.
I’ve now few errors 404. I’ve done few modify. What is happened? Before was 72. 10 times bigger.
Hello,
I have checked your homepage and the URL [redacted for privacy] is successfully adding a trailing slash / at the end and is redirecting to [redacted for privacy]
Also, I couldn’t find any Redirection errors on your site.
Next, there were 95 logs count in your 404 Monitor.
I have enabled the Advanced Mode in 404 Log Monitor from WordPress Dashboard > Rank Math > General Settings > 404 Monitor.
Now, you’ll see the User Agent and Referrers in the 404 Log Monitor.
This will further help in identifying if the 404 Logs are genuine or if the bots are hitting the URLs, thus increasing the log count.
You can further refer to this knowledge base article to understand how to fix 404 Errors – https://rankmath.com/kb/fix-404-errors/
Hope this helps.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
