Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Please follow the instructions once again. Try to add the service account properly and cross-check the settings.
This is a tried and tested method and we are certain these instructions work. It is possible that you missed a step or incorrectly chose some option.
We would request you to go through the steps once again.
Looking forward to helping you. Thank you.
I have tried all the steps many times and re started over but unfortunately nothing
Same error
So I created the project it gave me random Name
And I also created the service account i choosed random name and i copied the Key and download the J file Also verified that email in my google counsel accoutn as an owner
But in the wordpress plug in i uploaded the j file but it doesn’t seem to be working
Can some one please help me and get back to me
can u check if u see i opened the ticket like u told me thank you
Hello,
Thank you for contacting Rank Math today.
Could you please use a different email address and let me know if the issue persists?
If it does, please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
sir i already created the ticket named 401 i see it in post i provided all the information there like u said i dont know why you are still replying here
can u please check my ticket 401 i created with all the information
Hi there,
Thanks for the follow up.
I have checked and responded to your other ticket. Please share some temporary admin access.
We are looking forward to helping you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
