Hello,
It appears that the error is yet to be triggered.
Kindly let us know when it appears.
Also, log in via the FTP details was unsuccessful: [See the image in the sensitive data section].
We look forward to helping you.
Thanks.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
The output of the function is showing up as 0 meaning that this is happening on an object that doesn’t exist directly in the database but it returns true for the function is_author().
If any page returns true for that it should also fetch the user data from the database using the function we have in our plugin which is a default WordPress function.
So our recommendation is that you ask BuddyBoss if they create any dynamic author page that would return true for the function we mentioned because those would be the pages causing this issue.
Having said all that, this won’t cause any issues on the website as those are just warnings and the website will continue to work normally.
Don’t hesitate to get in touch if you have any other questions.
i received one notification but i dont see message
@miguel i received one notification but i dont see message
Hello,
Could you please clarify which notification you’re referring to or provide more details? If you’re referring to the last response from our team, you may read it here.
Looking forward to helping you.
A new reply has been posted by Jeremy.
>>> one notfication but i can’t see….
Hello,
These replies are located on the second page of the ticket.
You can access the page here: https://support.rankmath.com/ticket/erreur-php/page/2/
We look forward to hearing from you.
Hello
it seems that the error no longer appears
Hello,
Thank you for the update. It’s great to hear that the PHP error no longer appears. If you notice any further issues or need assistance with anything else, feel free to reach out.
Thanks.
@miguel
the buddyboss answer
BuddyBoss does not typically create dynamic author pages outside the standard WordPress framework. The is_author() function should only return true for author archive pages, which are generated by WordPress itself to display posts by a specific user.
Hello,
We would love to be more helpful in this matter but since that only runs when the function is_author() returns true the only thing we can be sure is that this is happening on an incorrect object.
Our plugin doesn’t create author archive pages so any other plugin or theme that adds those to the website must be doing this.
The only other way to see where this is happening is by changing the log calls in plugin files to the following:
error_log($_SERVER['REQUEST_URI']);
When the error is triggered the error log should now show a relative path URL that would tell us on what page this is happening.
Don’t hesitate to get in touch if you have any other questions.
