Encounter Error While Activating Instant Indexing Pluging

#340092
  • Resolved Sanjeev Sharma

    2 years, 11 months ago

    Rank Math free

    I have tried to install and active instant indexing pluging today and my website stopped working with wordpress critical error message. Please resolve the error with your updated Instant indexing pluging. The error is

    Error Details
    =============
    An error of type E_ERROR was caused in line 130 of the file /home/u466353230/domains/cleanitpal.com/public_html/wp-content/plugins/fast-indexing-api/includes/class-instant-indexing.php. Error message: Uncaught Error: Call to undefined method RankMath\Instant_Indexing\Api::get() in /home/u466353230/domains/cleanitpal.com/public_html/wp-content/plugins/fast-indexing-api/includes/class-instant-indexing.php:130
    Stack trace:
    #0 /home/u466353230/domains/cleanitpal.com/public_html/wp-content/plugins/fast-indexing-api/instant-indexing.php(43): RM_GIAPI->__construct()
    #1 /home/u466353230/domains/cleanitpal.com/public_html/wp-includes/class-wp-hook.php(303): rm_giapi_init(”)
    #2 /home/u466353230/domains/cleanitpal.com/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
    #3 /home/u466353230/domains/cleanitpal.com/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
    #4 /home/u466353230/domains/cleanitpal.com/public_html/wp-settings.php(441): do_action(‘plugins_loaded’)
    #5 /home/u466353230/domains/cleanitpal.com/public_html/wp-config.php(80): require_once(‘/home/u46635323…’)
    #6 /home/u466353230/domains/cleanitpal.com/public_html/wp-load.php(50): require_once(‘/home/u466353

Viewing 1 replies (of 1 total)
  • Prabhat

    2 years, 11 months ago

    Rank Math agency

    Hello,

    Thank you for contacting us and we really regret the inconvenience caused.

    We had this issue noted in the previous version of the Instant Indexing plugin but it was already fixed. Please ensure that you’re using the latest version of the Rank Math plugin as well and see if that fixes the issue.

    If not, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    2 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Encounter Error While Activating Instant Indexing Pluging’ is closed to new replies.