Enable ‘Strip Category Base’ gives Internal Server Error

Hello,

Thank you for contacting us and we regret the inconvenience caused.

There can be a few reasons for this error and one of the common reasons is if the website is going in a redirect loop. Here’s an article regarding this error: https://servebolt.com/help/article/how-to-fix-the-too-many-redirects-error-message/

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

We’re glad that you got that sorted.

Please feel free to get in touch if you require any further assistance.

Thank you.