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I’ve tried a number of solutions found in the knowledge base I could find on the issue, but my sitemap is still empty. It does not generate a 404 error, but I don’t see the sitemap in the root on the server.
The inspector shows:
Entity ‘ouml’ not defined | main-sitemap.xsl:14
Entity ‘ouml’ not defined | main-sitemap.xsl:17https://www.villatrost.nl/sitemap_index.xml
I’m not trying the health check again; it gave me a fatal error that I had to fix in the database.
I’ve put Wordfence in learning mode. Refreshed permalinks and sitemaps settings in Rank Math SEO.I’m using the css-igniter them Business3ree (child)
Plugins (active): Akismet, Book Review Block, Cookie Notice & Compliance (Hu-manity.co), CssIgniter Updater, Duplicator, Events manager + Pro, Events Manager Pro Mollie Betalingen, Fluent Forms, Getwid, Jetpack, Kadence Blocks, Paytium, Rank Math SEO, Simple Author Box, Simple History, UpdraftPlus, Web Stories, Wordfence, WPFront Scroll Top, Yoast Duplicate Post.
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Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I’ve checked your sitemap and found the error
XML Parsing Error: undefined entitythere.The issue was occurring because on your database entries there were some
Unicode charactersinstead of the correct Dutch characters, which was preventing the sitemap from correctly load.However, I’ve fixed the issue for you and your sitemap is working perfectly fine now.
Here’s a screenshot for your reference:
Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.
Thank you.
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