Empty Sitemap

#375902
  • Resolved Waist Tips
    Rank Math free

    From few days, I can see about 70 thousand of unknown pages in my coverage report. So I decided to remove and submit my sitemap again. I deleted my sitemap and headed over to sitemap settings from rankmath. I entered the URL of the sitemap and it was empty totally. I tried several methods including cleaning cache, resolving site health check issues, disabling wordfence, changing links per sitemap from 200 to 201, and updating permalink settings. But still no result. What should I do now?

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  • Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    Your sitemap page is returning an empty page.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

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The ticket ‘Empty Sitemap’ is closed to new replies.