Hello,
We apologize for the issue you are facing with the Rank Math PRO version blocking your website. Unfortunately, we cannot provide older versions of the plugin directly. However, we recommend that you reply to this ticket with your site URL and any specific details about the issue you’re encountering. A human agent from our support team will be able to assist you further and help resolve the problem.
Thank you for raising this concern, and we appreciate your understanding as we work to assist you.
Hello,
We’ve released a small update (v1.0.252.1) where the issue has been fixed.
If you are unable to see an update, please clear Rank Math’s transients from WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients: https://rankmath.com/kb/rank-math-status-and-tools/#rank-math-transients
Please clear the caches, server, and WordPress after updating.
However, you’re currently using the Rank Math PRO plugin on your websites, but the account you have used to open this ticket is the Rank Math free version.
Please search and forward a receipt from FastSpring.com so we can locate your account and verify it.
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
