Hello,
We apologize for the issue you are facing regarding your PRO account and the email change request. It seems that you may have used a different email domain when signing up for your PRO plan.
To resolve this, please follow these steps:
- Navigate to the Rank Math Support Forum to open a ticket.
- In the Ticket Title section, enter a brief summary of your issue.
- In the Ticket Question section, provide more details about your situation, including the email address you used to purchase the PRO plan.
- In the Sensitive Data section, enter the email address(es) you want to connect to your PRO account. Make sure to include the email address you used for the purchase or a screenshot of the invoice you received.
- Click the SUBMIT YOUR TICKET button.
Once you submit your ticket, our support team will assist you in merging your accounts or changing the email connected to your PRO plan as requested.
Thank you for your patience, and we look forward to resolving this for you quickly!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We have replied to your ticket here to address your concern. Please check.
Looking forward to helping you there.
