Email Associated with Acocunt

#1101870
  • Hello, we have this plug-in connected to our website, but we cannot remember the email address associated with the account and therefore are unable to log in to our account or reset our password. Could you please help?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    We apologize for the issue you are facing with accessing your Rank Math account. Unfortunately, we cannot retrieve or provide email addresses associated with accounts for privacy and security reasons.

    However, you can try the following steps:

    1. Check any previous emails from Rank Math that might have been sent to the email address you used to register.
    2. If you have multiple email addresses, try logging in with each one to see if any of them work.
    3. If you still cannot access your account, please reply to this ticket with any details you remember about your account, and a human agent from our support team will assist you further.

    Thank you for your understanding, and we look forward to helping you resolve this issue!

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    If we are not able to log in… we will not be able to update our payment information. The email address itself is not private information.

    Hello,

    Thank you for reaching out to us.

    The account your website is connected to does not have a subscription. We added the email in the sensitive data section.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account?

    We need to see the order number that starts with RANKMATH2#####-####-#####

    If you don’t have access to that, then share the last four digits of the card used for the payment.

    Thank you for your patience and cooperation. We look forward to hearing back from you.

Viewing 3 replies - 1 through 3 (of 3 total)

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