Elementor – RankMath Pro Plug in incompatibility

#1001595
  • I use Elementor as a builder and was having issues editing some of my pages. After trouble shooting the issue went away only after disabling the RankMath Pro Plugin. The Regular RankMath plugin is fine but the pro is causing an issue. Elementor told me to contact you and follow up with them as RankMath is a plugin they usually don’t have compatibility issues with. Yes I checked all plug ins by deactivating and activating one at a time. Regular RankMath is activated no issue, the only plug in with issue is RankMath Pro. When activated it will not allow me to edit anything on the site. I just get a spinning icon on elementor editor.

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  • Hello,

    I apologize for the issue you are facing with the Rank Math Pro plugin and Elementor. Thank you for providing detailed information about your troubleshooting process. It seems that there may be a conflict specifically with the Rank Math Pro plugin when used alongside Elementor.

    To further investigate this issue, we recommend checking for any known conflicts or issues with the Rank Math Pro plugin. You can do this by following these steps:

    1. Enable Troubleshooting Mode: Navigate to the Troubleshooting Mode in the top bar of your WordPress dashboard.
    2. Activate Plugins One by One: Hover over the plugins section and activate the Rank Math Pro plugin to see if the issue reoccurs. If it does, then it confirms that the Rank Math Pro plugin is causing the conflict.
      Enabling plugins in Troubleshooting Mode
    3. Check Theme Compatibility: If the issue persists even when only the default WordPress theme and Rank Math Pro are active, please let us know directly at our support forum so that we can inform you about further steps.

    If you identify that Rank Math Pro is indeed causing the issue, please reply to this ticket with any additional details or error messages you encounter, and a human agent from our support team will assist you further.

    Thank you for your patience, and we look forward to resolving this issue for you!

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    I submitted new screen recording. It seems the issue is when RankMath SEO and RankMathPro are both actived. So if we have rankMath Pro do we just delete the regular? Or do you need the regular to use the pro similar to Elementor?

    I just tried to disable the regular and it auto disables the pro so you do have to have both.

    Hello,

    Thank you for contacting us. We apologize for any inconvenience this issue may have caused.

    It seems that you’re currently using the Rank Math PRO plugin, but the account you have used to open this ticket is the Rank Math free version.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?

    Please check that the version of the Rank Math PRO plugin on your site is version 3.0.84.

    We have already fixed the Elementor issue in one of the updates of our plugin late last year; version 3.0.77.1:
    https://rankmath.com/changelog/pro/

    If you do not see the update button on your plugin list, you can download the latest version of the Rank Math PRO plugin on your account dashboard here:
    https://rankmath.com/my-account/

    Once done, delete/uninstall the current Rank Math PRO plugin on your site and install the latest one.

    Looking forward to helping you.

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