I am also having a problem. I only began using Rank Math today, but I get the Elementor Widget Panel Not Loading which means that I have to deactivate Rank Math in order to load Elementor.
Not ideal!
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I was able to reproduce your issue on your website and also in a local installation by myself so I have notified the devs so they can check it as soon as they can.
Looking forward to help you.
Hi Alberto,
Is there any update related to the issue?
On my end the issue is still active and very annoying.
Please advise.
Thanks
Hello,
I sent it to the devs and as far as I know, they are working on it, but it seems a weird issue since we were able to reproduce it just sometimes (even in your website).
But don’t worry, we will find a solution.
Looking forward to help you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
