Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
It seems to be working fine on our end:
https://i.rankmath.com/eOEUox
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Only the site admin would know and your users won’t be affected by this troubleshooting.
If the issue persists, please record a video screencast using a tool like Loom showing the troubleshooting and edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Please do take a complete backup of your website before sharing the information with us.
We really look forward to helping you.
Hi Reinelle B,
I don’t know what happen but it auto fixed.
Thanks for your help 🙂
Hello,
We glad to be of help and happy that the issue is resolved.
If you need further help or with anything else, please open a new support ticket here so we can help
We are always here for assistance.