elementor issues

#369396
  • Resolved Treana Wunsch
    Rank Math free

    Hi there, I installed the RankMath plugin and when I go to edit my posts with Elementor, I cannot access the tools. It is just spinning.

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  • Prabhat
    Rank Math agency

    Hello,

    Thank you for contacting the support and we regret the inconvenience caused.

    Please get in touch with your web host and ensure that the following (or higher) PHP values are set:

    PHP Memory Limit: 512M
    Max input time: 150
    PHP time limit: 120
    PHP max input variables: 1000

    Once done, clear your website and browser’s cache and see if that helps.

    If the issue persists, assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Please let us know how that goes.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘elementor issues’ is closed to new replies.