elementor is not loading while activate rankmath plugin

#244341
  • Resolved nafih c

    4 years, 4 months ago

    Rank Math free

    elementor is stuck at loading while open elementor editor.While disable rankmath plugin elementor working properly

Viewing 3 replies - 1 through 3 (of 3 total)
  • Ankit

    4 years, 4 months ago

    Rank Math business

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Please ensure that the following PHP values are set:

    
PHP Memory Limit: 512M
Max input time: 150
PHP time limit: 120
PHP max input variables: 1000

    You may get in touch with your web host and ask them to set the above values.

    Do let us know how it goes.

    Looking forward to helping you. Thank you.

    nafih c

    4 years, 4 months ago

    Rank Math free

    Hi there

    thank you for your suggection.

    I tried this mothed but not working. still have same issue

    Reinelle

    4 years, 4 months ago

    Hello,

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    Thank you.

    RankBot

    4 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘elementor is not loading while activate rankmath plugin’ is closed to new replies.