elementor integration went missing

#239582
  • Resolved Esteban Montantes

    3 years, 4 months ago

    Rank Math pro

    Hi there, I just started using RankMath SEO for about a week now and today I logged into my wordpress website to see that it is no longer showing in my Elementor sidebaar? Has anyone else experienced this issue today?

    I haven’t made any updates to plugins except RankMath SEO update. I just rolled back the update but I am still not seeing RankMath SEO in the Elementor sidebar.

    I have elementor pro.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Anas

    3 years, 4 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Please ensure that Add SEO Controls option is enabled at Rank Math > Titles & Meta > Posts/Pages
    add seo controls

    If the option is already enabled, please check if the theme or any plugin is conflicting with Rank Math.

    Follow this troubleshooting guide: https://rankmath.com/kb/check-plugin-conflicts/

    I hope this helps. Looking forward to helping you.

    Esteban Montantes

    3 years, 4 months ago

    Rank Math pro

    Hi there,

    Rank Math SEO plugin works if I disable my Elementor Pro plugin.

    Jeremy

    3 years, 4 months ago

    Hello,

    Could you please try to disable everything except for Rank Math FREE & PRO and Elementor & Elementor PRO?

    If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    3 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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