elementor editor keeps loading when rank math is installed

#246979
  • Resolved Glost

    4 years, 3 months ago

    Rank Math free

    If I install and activate rank math my elementor editor doesn’t work when I try to edit a page. My WP version is up to date so Elementor, as per system info below.

    Can you please advise a solution?

    System Info
    Server Environment
    Operating System: Linux
    Software: Apache
    MySQL version: Percona Server (GPL), Release 23, Revision 500fcf5 v5.7.23-23
    PHP Version: 7.3.29
    PHP Max Input Vars: 1000
    PHP Max Post Size: 516M
    GD Installed: Yes
    ZIP Installed: Yes
    Write Permissions: All right
    Elementor Library: Connected
    WordPress Environment
    Version: 5.8
    Site URL: https://glostservice.com
    Home URL: https://glostservice.com
    WP Multisite: No
    Max Upload Size: 512 MB
    Memory limit: 256M
    Permalink Structure: /%postname%/
    Language: en-US
    Timezone: 0
    Admin Email: s****@g***************
    Debug Mode: Inactive

Viewing 3 replies - 1 through 3 (of 3 total)
  • Anas

    4 years, 3 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    It looks like your website’s PHP values are low to handle the processes, please contact your web host and ask them to set the following values:

    PHP Memory Limit: 512M
Max input time: 150
PHP time limit: 120

    That should fix the issue.

    We look forward to helping you.

    Glost

    4 years, 3 months ago

    Rank Math free

    thank you for your help. It worked 🙂

    Anas

    4 years, 3 months ago

    Rank Math business

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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