Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Could you please head over to Rank Math > Role Manager and check if any access has been revoked from this menu for the editor roles?
You may need to enable the Role Manager module if this is not yet enabled from Rank Math > Dashboard page.
Looking forward to helping you. Thank you.
Thanks for the reply. So for RankMath to work in posts now, only Admins can use it, or I have to enable a module I didn’t need before just to make the plugin work like it used to?
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
No this is not expected behavior, it is likely that these settings were modified before the update.
Please check the role manager settings and let us know how this goes.
Looking forward to helping you. Thank you.
No settings were modified on my end. My editor was using it just fine, then the plugin was updated, and after that he couldn’t use it anymore.
I did not have the Role Manager module activated before or after the plugin upgrade, and I would rather not, because the only reason I would be using it is to fix this issue.
Thanks,
Chris
Hi there,
Thanks for the follow up.
Could you please update to the latest version (v1.0.36.3) and let me know if this fixed the problem for you?
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
