Editor blank page

#16193
  • Resolved Jim Makos
    Rank Math free
    Content AI Creator

    Hello,

    Upon installing RankMath on my website, the post/page editor results into a blank page. I’ve run the troubleshooting guide, and it turns out the theme in use (ReadMe) must have a conflict with your plugin. Can you take a look, please?

    Thank you,
    Jim

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have raised this problem with our dev team and we will be investigating this further and then get back to you.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello,

    The Readme theme is conflicting with the Rank Math plugin, it has a function named event and Rank Math is using Event as a label for the Event Rich Snippet. The CMB2 package sees this as a function. You’ll have to contact the theme author and ask them to prefix all the functions with the theme name so they won’t conflict with any other themes or plugins.

    For now, to fix the issue on your site, I changed the function name to readme_event on line 3600 in wp-content/themes/readme/functions.php file.

    The Post editor is now working fine on your site.

    Hope that helps. Thank you.

    Jim Makos
    Rank Math free
    Content AI Creator

    Hello,

    Thank you for the fix!

    Todd
    Rank Math free

    Hello Jim,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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