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Hola, en los ajustes generales no me aparece la opción de “editar robots.txt” ¿qué puedo hacer?
Gracias.
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Hello,
Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.
Some options are only available when you enable the Advanced Mode in Rank Math. If the Advanced tab is not showing, you must have chosen to use the Easy Mode. Please follow the steps in this link to switch to Advanced Mode:
https://rankmath.com/kb/advanced-mode/This should resolve the issue. Let us know how that goes. Looking forward to helping you.
No puedo. Me dice que no puedo acceder a esa página (escritorio/módulos), en la esquina superior aparece la opción modo avanzado pero no hace nada al hacer clic.
¿Cómo puedo enviarte una imagen, para enviarte una captura de pantalla?
Gracias.Hello,
You can use a tool like ImgBB to share screenshots with us.
Please navigate to WordPress Dashboard > Rank Math > Dashboard. In the top-right corner, click on Advanced Mode as shown below:
After enabling the Advanced mode head over to Rank Math > General Settings > Edit Robots.txt. Here you will be able to edit your robots.txt file.
Let us know if you face any issues.
Thank you
Hola, lo que me indicas es lo que he intentado hacer, pero no me deja hacer clic en MODO AVANZADO, esta es la pantalla que me sale: https://ibb.co/5TjzDvz
Gracias,Hello,
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
If the issue persists, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Please do take a complete backup of your website before sharing the information with us.
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
The ticket ‘editar robots.txt’ is closed to new replies.