Edit Snippet action not working in different computer

We are using RankMath to edit snippet. However when we are using it from our desktop, the changes are appearing normally. For example when we go to “Pages” from WP Backend and then to a specific page and we edit snippet from the RankMath plugin from that specific page (for example we update the title) and then we click on update to complete the edit then we are getting the desired result on our side.

However when my client is doing the exact same thing on their computer using the same browser and same settings, then the desired edit is not happening. My client is being redirected to the previous page.

Please suggest a fix or set up a call so that we can share screen and explain the issue if needed.