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Received a “Your site is experiencing a technical Issue” email and link to recovery mode. The Information supplied is:
When seeking help with this issue, you may be asked for some of the following information:WordPress version 5.3.2
Current theme: Hello Elementor Child (version 2.0.5.1558547510)
Current plugin: (version )
PHP version 7.3.14Error Details
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An error of type E_ERROR was caused in line 262 of the file /home/floatsat/public_html/wp-content/plugins/seo-by-rank-math/includes/module/class-manager.php. Error message: Uncaught Error: Class ‘RankMath\Module\Module’ not found in /home/floatsat/public_html/wp-content/plugins/seo-by-rank-math/includes/module/class-manager.php:262
Stack trace:
#0 /home/floatsat/public_html/wp-content/plugins/seo-by-rank-math/includes/module/class-manager.php(71): RankMath\Module\Manager->add_module(‘404-monitor’, Array)
#1 /home/floatsat/public_html/wp-includes/class-wp-hook.php(288): RankMath\Module\Manager->setup_modules(”)
#2 /home/floatsat/public_html/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array)
#3 /home/floatsat/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#4 /home/floatsat/public_html/wp-settings.php(392): do_action(‘plugins_loaded’)
#5 /home/floatsat/public_html/wp-config.php(85): require_once(‘/home/floatsat/…’)
#6 /home/floatsat/public_html/wp-load.php(37): require_once(‘/home/floatsat/…’)
#7 /home/floatsat/public_html/wp-login.php(12): require(‘/home/floatsat/…’)
#8 {main}
thrown
If you need access to the site let me know and I will set up an admin account for you.Best Regards – Nick
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Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘E_ERROR was caused in line 262’ is closed to new replies.