e_error crushing site

#95203
  • Resolved Sagi

    5 years ago

    Rank Math free

    Hi,
    I get this – tried to update, then disabled and erased the plugin. Any ideas as to what went wrong?
    thanks. I don’t have woocommerce on the site.

    E_ERROR … full error in “sensitive data”

Viewing 1 replies (of 1 total)
  • Jitendraa

    5 years ago

    Rank Math pro

    Hello,

    Sorry for any inconvenience that might have been caused due to that.

    It seems like new tables are not getting created in the Database or some old plugin has left an incorrect entry.

    1. Please follow these steps to fix the issue:
    https://rankmath.com/kb/fatal-error-after-1-0-49-update/

    2. Please follow only the first 2 steps and clear your caches. The following steps mentioned in the article are for advanced users.

    Here’s a video screencast:
    https://i.rankmath.com/KStFug

    Please clear all the cache, including the server after following the above process.

    That should resolve the issue. Thank you.

    RankBot

    5 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘e_error crushing site’ is closed to new replies.