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Hi there!
My site is showing a duplicate logo on all pages. I deactivated the Rank Math plugin, so I know there’s something weird going on. What could be the problem?
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Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/Only the site admin would know and your users won’t be affected by this troubleshooting.
Please let us know if you find the culprit else we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hi Parqa,
You had two logos added to the header log widget. One of them hidden when no alt was added but showed up when alt was added to the images using the option in Rank Math:
I have removed the smaller logo and now everything looks fine with and without the missing alt text option enabled for images.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
The ticket ‘Duplicated Website Logo’ is closed to new replies.