Hello,
We apologize for the issue you are facing with duplicate title tags on your client’s staging website due to Rank Math. Thank you for bringing this to our attention.
To fix the duplicate title tag issue caused by Rank Math, you can follow these steps:
-
Identify the Culprit:
- Install the Health Check and Troubleshooting plugin by going to WordPress Dashboard → Plugins → Add New.
- Activate the plugin.
-
Enable Troubleshooting Mode:
- Go to Tools → Site Health → Troubleshooting and click Enable Troubleshooting Mode.
-
Enable Rank Math:
- Navigate to Plugins → Installed Plugins and click Enable while troubleshooting under Rank Math SEO and Rank Math SEO PRO.
-
Activate Your Theme and Plugins:
- Activate your theme from Appearance → Themes and check if the theme is adding duplicate meta tags.
- If the theme isn’t responsible, enable your plugins one by one until you find the plugin causing the issue.
If you identify Rank Math as the culprit, you can adjust its settings or contact Rank Math support for further assistance.
For more detailed instructions, you can refer to our guide on how to fix duplicate meta tags.
If you need further assistance or have any other questions, please feel free to ask.
Best regards.
Sources:
How to Fix Duplicate Meta Tags » Rank Math
How to Fix Duplicate Meta Tags » Rank Math
The #1 WordPress SEO Plugin in 2023 – Rank Math
How to Fix ‘Duplicate, Submitted URL Not Selected as Canonical’ Issue in Google Search Console » Rank Math
Hello,
Thanks for the quick reply.
We tested it through “Health Check and Troubleshooting” and saw that RankMath causes this issue. We’d highly appreciate it if you could help us remove the duplicate titles.
Thank you!
Best,
Selda
Hey Team,
Are there any updates on this?
Thanks,
Selda
Hello,
Thank you for your patience.
The duplicate title could be coming from one of the plugins or the active theme.
However, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hi Reinelle,
Thank you for your response.
Would it be possible for us to switch to email communication instead of this Ticket threat and include all relevant parties? We’d like our client, as a PRO user, to contact you directly about the logins and any further questions.
Could you please share an email address where our client & we can contact you?
Hope to hear from you soon.
Best,
Selda
Hello,
You can email us to the following email address:
s******@r***********
Hope that helps and please don’t hesitate to let us know if you have any other questions.
Thank you.
Hello Rakibuzzaman,
I sent a mail to Support about this issue tonight. We’d highly appreciate it if the team could reply to our email at their earliest convenience.
Thank you!
Best,
Selda
Hello,
Thank you for your patience.
We have already replied to the email you have sent.
If you have any other concerns, please don’t hesitate to contact us anytime to assist you further.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
