Duplicate product schema

#70808
  • Resolved Geeky Tech
    Rank Math free

    Hello, loving your plugin. Recently converted but this is the first e-com site.

    https://www.itshandmade.co.uk/

    One of the products seems to have some incomplete product schema (thankyou Yoast). When I’ve transferred over to your plugin, the proper schema is there according to the Google Rich Snippets Testing Tool, but so is the old schema. I have 2 lots of product schema.

    https://www.itshandmade.co.uk/product/custom-face-covering

    Is there a way to remove the old incomplete schema, or have I got one of the settings wrong?

    Look forward to hearing from you guys – thanks again for the great plugin!

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    The schema seems to be added by another plugin or your theme.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Duplicate product schema’ is closed to new replies.