Hello,
I’m sorry to hear about the issue you are facing with duplicate breadcrumbs on your website. Thank you for reaching out to us for assistance.
To resolve the problem and display breadcrumbs correctly on your posts, please follow these steps:
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Disable Breadcrumbs in Jannah Theme Setting:
Since you have already disabled breadcrumbs in the Jannah theme setting, make sure it is completely turned off to avoid conflicts with Rank Math breadcrumbs.
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Adding Rank Math Breadcrumbs Code:
If adding the breadcrumbs code to your theme is causing a critical error on your website, it might be due to incorrect placement or syntax errors. Please ensure that you are adding the code correctly to the appropriate location in your theme’s template file.
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Alternative Method – Shortcode:
As an alternative, you can use a shortcode to add breadcrumbs anywhere on your posts/pages. Simply copy and paste the following shortcode into the text editor of your post/page:
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Seeking Further Assistance:
If you continue to face issues after following these steps, please reply to this ticket, and our support team will assist you further in resolving the problem.
I hope this helps in resolving the breadcrumb display issue on your website. Thank you for your patience and cooperation.
Best regards.
Sources:
How to Enable Breadcrumbs on Your Website With Rank Math SEO » Rank Math
Rank Math General Settings
How to Enable Breadcrumbs on Your Website With Rank Math SEO » Rank Math
How to Make Your Theme Rank Math Compatible » Rank Math
How to Fix “Invalid object type for field ‘item'” » Rank Math
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Could you please share the error message you are getting from your website, so we can investigate the issue further?
If you prefer, we can take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Login Details share please check and support me to resolve this issue
Hello,
Since you mentioned that it’s getting a critical error upon inserting the breadcrumbs code, please add the FTP logins in the sensitive data section.
That will help us revert the changes immediately on your site for testing the breadcrumbs feature.
If you need assistance with your FTP logins, you may get in touch with your web host.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
