Due to Rank Math Plugin I am facing issues in Wordpress Gallery List view.

#148627
  • Resolved Blogging 1000 per day

    3 years, 7 months ago

    Rank Math free

    After intense checking and using Health Check and Troubleshoot, I finally found the plugin which was causing the issue to be Rank Math for the view in Gallery list view which is distorted, Please help regarding this as inside RankMath toggle enable and disable many features and A/B testing inside RankMath also didn’t work out in solving issue.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Reinelle

    3 years, 7 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    Have you already tried in troubleshooting mode with Rank Math only activated and a default theme? If the issue persists, could you please record a video screencast using a tool like Loom showing the issue and edit the first post on this ticket in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure, and only our support staff has access to that section.

    Thank you, and we really look forward to helping you.

    Blogging 1000 per day

    3 years, 6 months ago

    Rank Math free

    Sorry to be blunt but I think you need to trust my query and for better understanding, I am re-stating it here, and due to privacy issues I cannot record my wp-panel, am really sorry for that, all that I can give is my site health info if you want.

    I have tested all tweaks like activating only rankmath in troubleshooting mode with a default theme, and when activated it distorts Gallery List View in WordPress.

    Reinelle

    3 years, 6 months ago

    Hello,

    Thank you for following up.

    Unfortunately, we are unable to replicate this issue from our end. We respect your decision on sharing a screencast of your WordPress dashboard due to privacy. Could you please at least walk us through how we can see the issue to further investigate and troubleshoot?

    If it’s also possible, you can share your WordPress admin dashboard and FTP access in the designated Sensitive Data section to replicate this issue further. It is completely secure, and only our support staff has access to that section.

    Thank you, and we really look forward to helping you.

    RankBot

    3 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Due to Rank Math Plugin I am facing issues in Wordpress Gallery List view.’ is closed to new replies.