Downgrade to Pro

#813224
  • Resolved Ian Berkowitz

    1 year, 5 months ago

    Rank Math free

    Hi

    After messing around with the program, I realize that pro would be more than fine for a company like ours. We arereally small. We are just doing SEO for the first time now. Can we downgrade and get a refund for the difference?

    So if I cancel, I can’t even get a refund and purchase a new subscription?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Rakibuzzaman Siam

    1 year, 5 months ago

    Hello,

    Thank you for contacting us and bringing your concern to our attention.

    We respect your choice but downgrading is not possible at the moment. If you want, we can cancel your current Business subscription and refund the amount and then you can purchase the PRO subscription again from here: https://rankmath.com/pricing/

    Please let us know. We are here to assist you with your request.

    Ian Berkowitz

    1 year, 5 months ago

    Rank Math free

    Yes please let’s go ahead and do that

    Will it automatically revert back to basic on its own and then have to reinstall? Is my SEO going to get messed up?

    Jeremy

    1 year, 5 months ago

    Hello,

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    You don’t have to re-install the PRO plugin on your website. Once you purchased the PRO subscription, you just need to reconnect your website to your Rank Math account. To do that, navigate to your WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math account.

    disconnect
    connect

    Hope that helps.

    RankBot

    1 year, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Downgrade to Pro’ is closed to new replies.