Hello,
We apologize for the issue you are facing regarding your subscription. Currently, downgrading your Rank Math plan is not possible directly. Instead, we can process a refund for your current subscription, and then you can purchase a new subscription based on your requirements.
If you would like us to proceed with the refund, please let us know. For more details, you can refer to our knowledge base article on this subject: How to Downgrade Your Rank Math Plan.
Thank you for raising this concern, and we look forward to hearing back from you!
Sources:
How To Downgrade Your Rank Math PRO Subscription » Rank Math
Hello,
Thank you for contacting Rank Math support.
Unfortunately, there is no active subscription on the account you are using to contact us.
Can you please share the email address which you used to make the purchase or you can search and forward the receipt from FastSpring.com so we can locate your account?
We look forward to hearing back from you.
Thanks.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
