Don’t see my subscription :(

#1027585
  • Resolved Patrick Lange
    Rank Math free

    Hello Support,

    I have a RankMath Pro subscription but unfortunately I can’t see it in my profile.

    Maybe it’s because the email P************@g***** is in my account and p************@g***** is in the subscription confirmation.

    Can you help me here?

    Kind regards

    Patrick Lange

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  • Hello,

    We apologize for the issue you are facing with your Rank Math Pro subscription. It seems like there might be a discrepancy with the email addresses associated with your account and your subscription confirmation.

    To resolve this, we recommend that you reply to this ticket and provide the details about the email addresses involved. A human agent from our support team will then assist you in merging the accounts or changing the email connected to your Pro account.

    Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this for you!

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