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Hi
I used to see numbers inside rank math in the wp-admin – but for some time I don’t see them.
Can you assist?
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Hello,
We apologize for the issue you are facing with not seeing any numbers inside the Rank Math plugin in your wp-admin. This could be related to a few factors. Here are some steps you can take to troubleshoot the issue:
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Check if Rank Math is Updated: Ensure that you have the latest version of Rank Math installed. You can do this by going to WordPress Dashboard → Plugins → Installed Plugins and checking for updates.
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Purge Analytics Cache: If you have the Analytics module enabled, try purging the Analytics cache. This can help if the data is showing skewed numbers or not displaying at all. You can find this option under Rank Math SEO → Status and Tools.
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Rebuild Index for Analytics: If you are missing some posts/pages in the Analytics data, use the option to rebuild the index. This will help in getting more accurate data from your Google Analytics account.
If you have tried these steps and are still experiencing issues, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for raising this concern!
Sources:
Rank Math Status and Tools » Rank Math
Resolving Rank Math Analytics Related Issues » Rank MathHello,
Please refer to this guide to help you with your issue: https://rankmath.com/kb/delete-old-analytics-data/
If that doesn’t help, follow the steps below to create a troubleshooting log so that we can check the issue further:
Step #1.
First, add the following filter to your website:add_filter( 'rank_math/analytics/log_response', '__return_true' );Here is a guide you can follow to add the filter:
https://rankmath.com/kb/wordpress-hooks-actions-filters/Step #2.
After adding the filter, please run the pending Scheduled Action from your WordPress Dashboard > Tools > Scheduled Actions > Pending:If in your case, you do not see the Scheduled Actions menu, then you can try visiting the following URL:
https://yourdomain.com/wp-admin/tools.php?page=action-scheduler&status=pendingEnsure that you replace yourdomain.com with your own domain in the above link.
Step #3.
When some actions have completed running, please check the Analytics log under /wp-content/uploads/rank-math and share that with us.You can use a tool like Dropbox/Pastebin for debug log files and share the generated links here.
Looking forward to helping you.
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