Hello,
We apologize for the inconvenience you are facing with accessing your download files for the Business plan you purchased. To assist you better, could you please provide us with your order ID? Once we have this information, we will be able to look into the matter and help you access your download files promptly.
Thank you for your cooperation.
Sources:
How to Download or Update My Invoice » Rank Math
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
This is my order ID
Invoice ID: IV4D7WTPH225D3VKVJQYZUODANU4
Order ID: RANKMATH240610-3179-14182
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
We had an issue which has been fixed and now the Business subscription is showing on your account.
Please have a look at this easy-to-follow guide to properly install and setup Rank Math PRO on your website: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
Hope that helps and please don’t hesitate to let us know if you have any other questions.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
