Dont have access to GA4 as admin

#699584
  • Resolved Laurence Anthony
    Rank Math free

    Hi,
    Rank Math created the GA4 account, but it seems I dont have admin access to it. I’m trying to add another admin user but it says I need to send request to admin. Which I done, but I have not received any emails.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    We apologize for the inconvenience you’re experiencing with your Google Analytics 4 (GA4) account. It seems that you don’t have admin access to the GA4 account created by Rank Math, and you’re unable to add another admin user due to the need for approval from the current admin.

    In this case, we recommend reaching out to our support team by assigning this ticket to a human agent using the available buttons. Our team will assist you in resolving this issue and ensuring that you have the necessary access to your GA4 account.

    Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this for you.

    If you have any further questions or concerns, please feel free to let us know.

    Sources:
    How to Add User to Google Analytics » Rank Math
    Sorry, You Are Not Allowed to Access This Page » Rank Math
    Making the Most of the Analytics in Rank Math
    How to Add User to Google Search Console » Rank Math

    Hello,

    It seems that you’re currently using the Rank Math PRO plugin, but the account you have used to open this ticket is the Rank Math free version.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?

    Rank Math does not create Google Analytics accounts for users, rather it can create a new property when chosen on the dropdown for an existing Google Analytics account on the Google account connected to Rank Math Analytics.

    This means you must have had a Google Analytics account on the Google account you connected to Rank Math for Rank Math to display the option to create a new analytics property. Reference:https://rankmath.com/kb/add-user-to-google-analytics/

    You can follow this guide to add a new user to your Google Analytics account: https://rankmath.com/kb/add-user-to-google-analytics/

    We hope this helps. Please let us know if you have further questions or concerns.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Dont have access to GA4 as admin’ is closed to new replies.