Hello,
Thank you for contacting the support and sorry for the issue you are facing.
In the new update, we’ve moved all instances of MyThemeShop to Rank Math so you will have to connect your account again using Rank Math’s username and password. You can signup for the new account here.
Sorry for any inconvenience that might have been caused due to this. We needed to move Rank Math away from MyThemeShop as both are separate entities and they need to stay separate.
Although, the plugin doesn’t ask for the login details in all screen nor it shows any popup. Is it possible, another plugin active on your site is showing that popup?
To check other issues on your site, can you please edit your post and add your website’s login details in the Sensitive area http://i.mythemeshop.com/ZmJGxp by using this plugin?
Temporary Login Without Password
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
