does not activate the plugin

#27316
Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please check whether you can reproduce this problem from an incognito window on your browser?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    checked does not activate

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please share a link to your site on the sensitive data section so that we can check this for you?

    Looking forward to helping you. Thank you.

    I’m also having this issue. Should I create a separate thread?

    Hi @jasonkdove,

    Thank you for getting in touch with us and sorry for the inconvenience caused.

    Please open a new thread and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘does not activate the plugin’ is closed to new replies.