Do not display the Rank Math plugin on the WordPress product editing page

#356923
  • Resolved Tasnimq

    3 years, 9 months ago

    Rank Math free

    Hello. Good time. Although the Rank Math plugin is enabled in the post editing page settings, the Math Rank items are not displayed to me.
    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Anas

    3 years, 9 months ago

    Rank Math business

    Hello,

    Thanks for contacting Rank Math, and sorry for any inconvenience caused.

    Could you please try accessing the website on your computer with an Incognito window from Chrome?

    If that doesn’t help, please clear the entire cache and cookies from your browser and try again.
    https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop

    Please note that this would wipe out any active logged-in websites and you will need to login into all of them again.

    Let us know if that helps solve your issues.

    Looking forward to hearing back from you.

    Tasnimq

    3 years, 9 months ago

    Rank Math free

    I followed your advice but the problem was not solved

    Reinelle

    3 years, 9 months ago

    Hello,

    It seems that you have already marked this ticket as already resolved. Could you please confirm?

    If not yet, please share the affected URL so we can check. Also, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Thank you.

    Tasnimq

    3 years, 9 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Jeremy

    3 years, 9 months ago

    Hello,

    This seems to be a conflict with other plugins within your website.

    Due to the sheer number of plugins, we can’t test them all so we recommend you follow the article we mentioned (https://rankmath.com/kb/check-plugin-conflicts/) and take note of the plugin causing this issue.

    Please try to follow the guide I shared and see if you can narrow down the cause of the issue.

    Looking forward to helping you on this one.

    RankBot

    3 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Do not display the Rank Math plugin on the WordPress product editing page’ is closed to new replies.