Do I need to buy premium to get faster support?

#998794
  • Resolved Muharrem Ali Dogan
    Rank Math free

    Hello,

    I am using the free version. Support responds are mostly after 24-48 hours.

    What If I buy pro version of rankmath? Do clients with pro subscription have quick access to support or receiving quick reply?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi, this question is still open. I AM NOT GETTING ANY REPLY TO THIS MESSAGE, OR i AM GETTING LATE REPLY TO OTHER SUPPORT TICKET. TRYING TO UNDERSTAND SUPPORT MECHANISM.

    CAN SOMEONE PLEASE EXPLAIN?

    Hello,

    Thank you for contacting Rank Math support.

    We provide the required assistance with the same level of care and attention for Free and PRO users. However, PRO subscribers receive priority support over free users.

    We hope this clarifies your issue. If you have any questions or need more help, please let me know.

    Thank you for choosing Rank Math!

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Do I need to buy premium to get faster support?’ is closed to new replies.